Privacy Policy
Last updated: August 2026.
Traville Travel (Pty) Ltd reserves the right to amend, modify, or update this Privacy Policy at any time without prior notice to reflect changes in our business practices, legal obligations, or applicable regulations.
1. Who we are
Traville Travel ("we", "us") is the responsible party for personal information collected through this website and during the course of arranging your travel.
2. Information we collect
- Contact details (name, email, phone)
- Travel preferences and trip details
- Passenger details needed to make bookings (e.g. passport information)
- Payment information processed via secure third parties
3. How we use it
Your information is used solely to respond to enquiries, prepare quotes, make and manage bookings, and provide support before, during and after your trip.
4. Sharing
We share only the information necessary to fulfil your booking with the relevant suppliers (airlines, resorts, cruise lines, tour operators, insurers). We do not sell your personal information.
5. Storage & security
We take reasonable measures to protect your information and retain it only as long as necessary for the purposes described or as required by law.
6. Cookies & analytics
We use Google Analytics 4 to understand how visitors use our site — pages viewed, approximate location, device type — so we can improve it. This relies on cookies and similar technologies. We apply Google Consent Mode: analytics cookies are not set until you accept them via our cookie banner. You may decline (the site works fully either way), and you can change your choice at any time using the Cookie Settings link in the footer. Analytics data is aggregated and is not used to identify you personally.
7. Your rights
Under POPIA you may request access to, correction of, or deletion of your personal information. To do so, contact us using the details below.
8. Contact
Email info@traville.co.za or call +27 72 195 4608